What does my client get?
The same terms as any store: free to install and no commission for its first 30 days. Coming through a partner, it also gets setup with the founder and a report at day 30 and day 60. Your client can uninstall at any time; codes already issued simply expire.
Which client stores are a good fit?
Clinch works best on stores with 10,000 or more sessions a month, in the US, Canada, the UK or Australia, with product costs loaded in Shopify and no other exit popup running. Smaller stores can install too and count as referred; with less traffic, the numbers just take longer to say something.
How is an order attributed to Clinch?
When it uses a Clinch code. Each one is tied to its Shopify order ID, which you can open in the admin. That is attribution, not proof of extra sales. The control group is how the extra effect is estimated.
How long until the control group says something?
It depends on traffic. A store showing about 1,000 offers a month needs many months to detect a moderate effect. The dashboard shows the status as it is, and never calls a result significant before it is.
What does Clinch cost my client after the first 30 days?
The Free plan has no monthly fee and charges 10% of what the shopper paid for the items a Clinch code covered, without shipping or tax. A $199 product with a 10% code leaves $179.10, and the fee is $17.91. Pro is $29 a month plus 3%; Growth is $99 a month with no commission. Refunded orders credit the fee back.
When and how do I get paid?
Quarterly, by PayPal or Wise, once your balance is above $50. You earn 20% of what Clinch actually bills each store you referred, net of refunds and amounts Shopify retains, for 24 months from that store's first charge. Clinch charges no commission in a store's first 30 days, so your first commission on it follows from what it is billed after that.
Does Clinch replace our popup or email tool?
No. Clinch never collects emails. Keep your signup form on entry or on a timer and let Clinch handle the exit. When the cart already has a discount code, Clinch stays silent.
How do Clinch codes combine with other discounts?
Clinch codes are created as non-combinable, and Clinch does not show an offer when the cart already has a code. If your client runs an automatic discount, tell us before install and we will check the setup together.
Does it slow the store down?
The storefront script is about 17 KB compressed and loads deferred, after the page itself. It installs as an app embed, so the theme code is never edited, and it disappears when the app is uninstalled.
Can we manage several stores?
Each store has its own dashboard, which you reach as a collaborator. Partners also get a monthly summary of all their stores by email.
What if two partners refer the same store?
The first registration counts, for 60 days. Stores that already had Clinch installed do not count.